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If you need assistance, please contact the Technology Service Center (IT Service Desk) Email: Phone: 718.289.

Office 365 Multi-Factor Authentication Demo (YouTube).

Set up multi-factor authentication with a mobile device (YouTube).

Setting up Microsoft Authenticator Mobile App.

The links below provide additional information on Multi-Factor Authentication (MFA):

An automated voice call to a designated telephone number providing a code to enter to sign-on.

A text message sent to your smartphone or SMS text-capable telephone providing a code to enter in the login window.

A (free) Microsoft Authenticator mobile app running on your iOS or Android smartphone that requests that you confirm your log in attempt.

Microsoft MFA provides the following second factor options: Microsoft MFA requires that you specify how you want to provide the second factor as part of your Microsoft Office 365 account log in.

The second factor is an option of your choice, either by text, phone call or the Microsoft Authenticator mobile app.

The first factor in MFA is your account password.

Multi-factor authentication (MFA) is a security enhancement that requires two forms of verification when using your Office 365 Login and adds critical protection for your sign-on credentials. Multi-Factor Authentication (MFA) for Office 365 email login will be mandatory for students. We are deploying MFA for CUNY Office 365 Logon in response to a dramatic rise in the scope and sophistication of phishing, spear phishing, and malware attacks that are targeting our students, faculty, and staff. As part of ongoing efforts to protect digital identities and related Bronx Community College ( BCC) information, the Office of Information Technology will enable multi-factor authentication ( MFA) for student Office 365 email services.